Rapiscan Systems is committed to providing timely delivery of products during business hours.
Monday - Friday
- Orders received by 2:00 p.m. AEST (GMT+10) will usually ship the same day.
- Orders received after 2:00 p.m. AEST (GMT+10) will ship the next business day.
- Orders with hazmat materials require additional paperwork and processing and will ship by 2:00 p.m. AEST (GMT+10) the same business day if they are received by 1:30 p.m. AEST (GMT+10), otherwise they will ship the next business day.
- Orders placed the day before a holiday may experience some delays due to delivery companies holiday hours.
- Orders placed for larger quantities, or which require special shipping documents may require additional shipping time.
If you need further support, please contact our Customer Service Team for assistance at MPlatt@rapiscansystems.com or by calling +61 490 714 745 during the hours of 9:00 a.m. to 5:00 p.m. AEST (GMT+10).
For more contact information, please visit the Contact Us page.