Delivery Information

Rapiscan Systems 2021-2022 closings for National Public Holidays

During holiday closures eCommerce orders can be placed but will be shipped the next business day in the order they were received. To avoid delays, we recommend planning and ordering ahead of the holiday closures

* For year-end we recommend getting your order in by December 10, 2021.

Rapiscan Systems Office Closings:  

  • Monday,    4 October, Labour Day (Australia only)
  • Monday,  25 October, Labour Day (New Zealand only)
  • Monday,  27 December, Observance day for Christmas Day
  • Tuesday,   28 December, Observance day for Boxing Day
  • Monday,    3 January, Observance of New Year’s Day
  • Tuesday,   26 January, Australia Day

Product Delivery

Rapiscan Systems is committed to providing timely delivery of products during business hours.

Monday - Friday

  • Orders received by 2:00 p.m. AEST (GMT+10) will usually ship the same day.
  • Orders received after 2:00 p.m. AEST (GMT+10) will ship the next business day.

Please note:

  • Orders with hazmat materials require additional paperwork and processing and will ship by 2:00 p.m. AEST (GMT+10) the same business day if they are received by 1:30 p.m. AEST (GMT+10), otherwise they will ship the next business day.
  • Orders placed the day before a holiday may experience some delays due to delivery companies holiday hours.
  • Orders placed for larger quantities, or which require special shipping documents may require additional shipping time.

If you need further support, please contact our Customer Service Team for assistance at or by calling +61 418 994 502 during the hours of 9:00 a.m. to 5:00 p.m. AEST (GMT+10).

For more contact information, please visit the Contact Us page.

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